Question 1

What does a custom Data Breach Response Policy include?

Accepted Answer

Your custom Data Breach Response Policy will include:

• Incident detection and assessment procedures
• Containment and mitigation strategies
• Notification timelines and templates (individuals and regulators)
• Regulatory reporting requirements (PIPEDA and provincial laws)
• Response team roles and escalation procedures
• Communication protocols for stakeholders
• Documentation and evidence preservation requirements
• Post-incident review and remediation measures

Each section is tailored specifically to your business operations, data types, and regulatory obligations.

Question 2

How long does it take to receive my policy?

Accepted Answer

Standard delivery is 3 business days from when we receive your completed questionnaire.

Express Delivery (optional add-on) delivers your policy in just 1 business day.

After checkout, we'll email you a detailed questionnaire to understand your systems, data types, and current processes. Once you submit that, our Canadian lawyers begin drafting your custom policy.

Question 3

Who drafts my Data Breach Response Policy?

Accepted Answer

Your policy is drafted by a licensed Canadian lawyer with expertise in privacy law and data breach response.

All our lawyers:
• Are members in good standing with their provincial law society
• Have experience with PIPEDA and provincial privacy legislation
• Understand incident response procedures and regulatory requirements
• Stay current with evolving data breach notification obligations

You're not getting a template—you're getting a professionally drafted policy from a qualified legal practitioner.

Question 4

How do you gather the information needed?

Accepted Answer

After you complete checkout, we send an AI-powered questionnaire that asks about:

• Your organization's structure and operations
• Types of personal information you collect and store
• Current data security measures and systems
• Existing incident response procedures (if any)
• Key stakeholders and contacts
• Regulatory considerations specific to your sector

The questionnaire is designed to be thorough yet efficient. Most clients complete it in 15-20 minutes. You can also add any additional context or instructions during checkout.

Question 5

Are revisions included?

Accepted Answer

Yes. One round of amendments is included at no additional cost.

After receiving your draft policy, you can request changes, clarifications, or additions. We'll work with you to refine the policy until you're satisfied.

For extensive ongoing revisions beyond the first round, we offer additional consultation packages.

Question 6

Can I consult with the lawyer who drafted my policy?

Accepted Answer

Yes. While the base service includes email-based revisions and clarifications, you can add a 30-minute consultation call as an optional service.

During a consultation, you can:
• Discuss implementation strategies
• Review specific breach scenarios
• Ask questions about regulatory requirements
• Get guidance on integrating the policy with your existing procedures

Consultations can be added during checkout or requested after delivery.

Question 7

How is this different from downloading a template?

Accepted Answer

Generic templates are one-size-fits-all and don't account for your specific:

• Business model and operations
• Types of personal information you handle
• Sector-specific regulatory requirements
• Existing security measures and response capabilities
• Organizational structure and resources

Our custom policies are drafted by Canadian lawyers who analyze your unique situation and create procedures that:
• Match your actual incident response capabilities
• Address your specific regulatory obligations
• Use clear, actionable language your team can follow
• Include templates and checklists tailored to your needs

You get a professional work product, not a generic form.

Question 8

What specific areas does the policy cover?

Accepted Answer

Your Data Breach Response Policy will address:

• Incident identification and classification
• Initial assessment and triage procedures
• Containment and mitigation steps
• Risk assessment frameworks
• Notification obligations (timing and content)
• Regulatory reporting requirements
• Communications with affected individuals
• Media relations and public statements
• Evidence preservation and documentation
• Third-party vendor coordination
• Post-incident analysis and improvements
• Training and awareness requirements

All sections include practical guidance your team can actually implement during a real incident.

Question 9

Is this compliant with Canadian privacy laws?

Accepted Answer

Yes. Your policy is drafted to comply with:

• PIPEDA (Personal Information Protection and Electronic Documents Act)
• Provincial privacy legislation where applicable (PIPA in Alberta and BC, Quebec Law 25, etc.)
• Office of the Privacy Commissioner of Canada guidance
• Provincial privacy commissioner requirements
• Sector-specific regulations that may apply to your business

Our lawyers stay current with evolving breach notification requirements and recent regulatory guidance to ensure your policy reflects current compliance standards.

Question 10

Can I update the policy in the future?

Accepted Answer

Yes. Your policy document is provided in an editable format (typically Word), so you can make minor updates as needed.

For significant amendments—such as adapting to new legislation, expanding to new jurisdictions, or substantial operational changes—we recommend having a lawyer review and update the policy. We're happy to provide amendment services at a reduced rate for existing clients.

We also recommend reviewing your breach response policy annually to ensure it remains current with your operations and regulatory requirements.

Question 11

Does the policy include implementation guidance?

Accepted Answer

Yes. Beyond the policy document itself, we provide:

• Implementation notes and best practices
• Notification templates you can customize
• Documentation checklists and forms
• Escalation flowcharts and decision trees
• Guidance on assigning response team roles
• Tips for training your team on the procedures

The goal is to give you everything you need to operationalize the policy, not just have it sit on a shelf.

Question 12

What happens after I receive my policy?

Accepted Answer

After we deliver your draft policy:

1. Review the document thoroughly
2. Request any amendments or clarifications (one round included)
3. We finalize the policy incorporating your feedback
4. You receive the final version in editable format
5. Implement the policy within your organization
6. Train your team on the procedures
7. Test the policy with tabletop exercises

We're available for follow-up questions by email, and you can always add a consultation if you need deeper guidance on implementation or specific scenarios.

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