Question 1

What does a custom Privacy & Cookies Policy include?

Accepted Answer

Your custom Privacy & Cookies Policy will include:

• Transparency notices explaining how you collect and use personal information
• Purposes and lawful bases for data processing under PIPEDA and Law 25
• Cookie categories (essential, functional, analytics, marketing) with consent mechanisms
• Data subject rights (access, correction, deletion, portability)
• Retention schedules and security measures
• Cross-border transfer disclosures
• Third-party service provider disclosures
• Contact information for privacy inquiries

Each section is tailored specifically to your website, app, or business operations, ensuring compliance with Canadian privacy laws.

Question 2

What is the delivery timeline and process?

Accepted Answer

Standard delivery is 3 business days, or 1 business day with express delivery.

After checkout, we'll email you a detailed questionnaire about:
• Types of personal information collected
• Data flows and processing activities
• Cookie usage and third-party integrations
• Geographic scope and international transfers
• Data retention practices

Once we receive your responses, a licensed Canadian lawyer drafts your custom policy aligned with PIPEDA and Quebec Law 25.

Question 3

Who drafts my Privacy & Cookies Policy?

Accepted Answer

Your policy is drafted by licensed Canadian lawyers with expertise in privacy and data protection law.

Our legal team has experience with:
• PIPEDA (Personal Information Protection and Electronic Documents Act)
• Quebec's Law 25 (modernization of privacy laws)
• Provincial privacy legislation
• GDPR considerations for international operations
• Privacy by design principles
• Consent management frameworks

Every policy undergoes thorough legal review before delivery.

Question 4

How does the information gathering process work?

Accepted Answer

We use a smart questionnaire system to efficiently gather the information needed:

1. After checkout, you'll receive an email with a detailed questionnaire
2. The questionnaire covers data collection practices, cookie usage, third-party services, and retention policies
3. You can provide additional context or instructions in the optional description field during checkout
4. Our lawyers review your responses and may follow up with clarifying questions
5. All information is kept strictly confidential

The questionnaire typically takes 15-20 minutes to complete and ensures your policy accurately reflects your privacy practices.

Question 5

Are revisions included?

Accepted Answer

Yes! One round of amendments is included in your purchase.

After receiving your draft policy, you can request revisions for:
• Content adjustments
• Additional clauses
• Clarifications or rewording
• Updates based on changed business practices

We'll incorporate your feedback and deliver a finalized version. If you need extensive additional revisions beyond the included round, we can provide a quote for additional legal support.

Question 6

Can I consult with a lawyer about my policy?

Accepted Answer

Absolutely. While the service includes comprehensive drafting and one round of revisions, you can also schedule a consultation call with one of our privacy lawyers.

Consultations are useful for:
• Understanding complex privacy obligations
• Discussing implementation strategies
• Reviewing consent management approaches
• Addressing specific compliance concerns

Consultation calls can be added as an optional service. Contact us through live chat or email for pricing and availability.

Question 7

What makes this different from privacy policy templates?

Accepted Answer

Unlike generic templates, your custom policy is:

• Drafted by a licensed Canadian lawyer specifically for your business
• Tailored to your actual data collection and processing activities
• Aligned with your specific cookie categories and consent mechanisms
• Compliant with federal (PIPEDA) and provincial requirements (including Quebec Law 25)
• Written in clear language appropriate for your audience
• Reviewed for accuracy and completeness
• Includes proper integration guidance for consent banners

Templates often contain placeholder text, generic provisions, or outdated language that may not reflect current legal requirements or your actual practices.

Question 8

What privacy topics does the policy cover?

Accepted Answer

Your custom policy comprehensively addresses:

• Types of personal information collected (identifiers, commercial data, online activity)
• Collection methods (forms, cookies, analytics, third-party integrations)
• Purposes for processing (service delivery, marketing, analytics, security)
• Lawful bases under PIPEDA and Law 25
• Cookie categories and consent management
• Data subject rights and how to exercise them
• Retention periods and deletion procedures
• Security measures and safeguards
• Cross-border transfers and adequacy
• Third-party service providers and processors
• Children's privacy protections
• Policy updates and notification procedures
• Contact information for privacy inquiries

Question 9

Does the policy ensure compliance with Canadian privacy laws?

Accepted Answer

Yes. Your policy is drafted to comply with:

• PIPEDA (Personal Information Protection and Electronic Documents Act) – Canada's federal privacy law
• Quebec Law 25 – Quebec's modernized privacy legislation with enhanced requirements
• Provincial privacy laws where applicable
• Best practices for consent management and transparency

We also consider GDPR requirements if your business serves European users. The policy includes appropriate disclosures for international data transfers and ensures you meet Canadian privacy obligations.

Question 10

What if I need to update my policy in the future?

Accepted Answer

Privacy policies should be reviewed and updated when:
• You add new data collection practices
• You integrate new third-party services
• Privacy laws change
• You expand to new jurisdictions
• You implement new marketing or analytics tools

You can return to order an updated policy at any time. We recommend annual reviews to ensure ongoing compliance. We can also provide guidance on when policy updates are legally required versus optional.

Question 11

How do I implement the policy on my website?

Accepted Answer

Your policy delivery includes implementation guidance:

• Instructions for publishing the policy on your website
• Recommendations for privacy policy links in footer and navigation
• Guidance on linking from consent banners and preference centers
• Best practices for effective date and version control
• Suggestions for privacy notice placement at collection points
• Integration with your cookie consent management platform

We provide clear instructions to ensure your policy is properly accessible and integrated with your website's user experience.

Question 12

What happens after I receive my policy?

Accepted Answer

After receiving your custom Privacy & Cookies Policy:

1. Review the policy carefully to ensure it accurately reflects your practices
2. Request any revisions needed (one round included)
3. Receive the finalized policy document
4. Implement the policy on your website following our guidance
5. Update your consent banner and preference center to align with policy language
6. Ensure privacy notices at collection points reference the policy
7. Train your team on privacy practices described in the policy
8. Keep the policy accessible and up-to-date

We're available for questions during implementation, and you can schedule a consultation call if you need additional support.

Custom Privacy &
Cookies Policy

How it works

Form & Checkout

We Draft

Review & Finalize

Why This Privacy & Cookies Policy Works

Clear Notices

Consent & Cookies

Rights & Requests

Transfers & Vendors

Consistent Voice

Amendments & Support

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Meet Your Expert Team

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Custom Privacy &Cookies Policy