Question 1

What does a custom Terms of Service include?

Accepted Answer

Your custom Terms of Service will include:

• Eligibility requirements and account registration terms
• Acceptable use policy and prohibited conduct
• Subscription, billing, and payment terms (if applicable)
• User content and intellectual property provisions
• Privacy policy references and data handling notices
• Disclaimers and limitations of liability
• Service availability and maintenance windows
• Procedures for changes to the Terms
• Termination and suspension provisions
• Governing law and dispute resolution
• Consumer rights notices where applicable

Each section is tailored specifically to your application or website's functionality, business model, and compliance requirements.

Question 2

What's the delivery timeline?

Accepted Answer

Standard delivery is 3 business days from the time you complete our questionnaire. After checkout, we'll email you a comprehensive questionnaire about your product, billing flows, content policies, and compliance needs.

Once you return the completed questionnaire, our UK solicitors will draft your custom Terms of Service. Express delivery (1 business day) is available for an additional fee if you need your Terms more urgently.

Question 3

Who drafts my Terms of Service?

Accepted Answer

Your Terms of Service will be drafted by experienced UK solicitors who specialize in digital services, SaaS agreements, and consumer-facing terms.

Our legal team has extensive experience drafting Terms of Service for applications, software platforms, and websites across various industries. Each solicitor is regulated by the Solicitors Regulation Authority (SRA) and maintains professional indemnity insurance.

Question 4

How do you gather the necessary information?

Accepted Answer

After you complete checkout, we send you a detailed questionnaire covering:

• Your application/website's core functionality and features
• User registration and account management processes
• Subscription models, billing cycles, and payment terms
• User-generated content policies and moderation
• Third-party integrations and services
• Geographic markets and target users
• Specific compliance requirements (age restrictions, data protection, etc.)
• Refund, cancellation, and termination policies

You can also provide additional context in the optional description field at checkout. The questionnaire ensures we capture all the specifics needed for comprehensive Terms.

Question 5

Are revisions included?

Accepted Answer

Yes. After we deliver your draft Terms of Service, you can request reasonable amendments to ensure the Terms accurately reflect your product and policies. We'll work with you to finalize Terms that you're completely confident publishing.

Typical revisions include adjustments to specific clauses, clarification of certain provisions, or updates based on changes to your product features or business model.

Question 6

Can I speak with a solicitor about my Terms?

Accepted Answer

Absolutely. If you have questions about specific provisions, need clarification on legal concepts, or want guidance on implementation, you can schedule a consultation with the solicitor who drafted your Terms.

This is particularly helpful if you're dealing with unique business models, complex subscription structures, or specific compliance requirements.

Question 7

What makes custom Terms better than templates?

Accepted Answer

Generic templates often:

• Include irrelevant provisions that don't apply to your business
• Miss critical protections specific to your product or service
• Use outdated language or clauses that don't reflect current UK law
• Fail to address your unique features (subscriptions, user content, etc.)
• Create confusion for users with unclear or overly broad terms

Our custom-drafted Terms are tailored to your specific product, flows, and risk profile. They're written in clear, accessible language while maintaining legal enforceability under UK law.

Question 8

Do you cover intellectual property provisions?

Accepted Answer

Yes. We include comprehensive IP provisions covering:

• Your ownership of the platform, software, and proprietary content
• License grants to users (what they can and cannot do with your service)
• User-generated content ownership and license grants back to you
• Restrictions on copying, modifying, or reverse-engineering
• Third-party content and DMCA/notice-and-takedown procedures (if applicable)
• Trademark and brand usage guidelines

These provisions are tailored to your specific platform and content model.

Question 9

Will the Terms comply with UK consumer protection laws?

Accepted Answer

Yes. Your Terms will comply with relevant UK consumer protection regulations, including:

• Consumer Rights Act 2015
• Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
• Unfair Terms in Consumer Contracts Regulations
• Distance selling and cooling-off period requirements where applicable

We'll include appropriate consumer notices, cancellation rights (where required), and ensure terms are fair and transparent as required by UK law.

Question 10

What if I need to update my Terms in the future?

Accepted Answer

Your Terms will include a clear process for notifying users of changes and obtaining consent where required. You own the Terms outright and can update them as your business evolves.

If you need help with significant amendments in the future (such as adding new features, changing your business model, or addressing new regulations), we can assist with drafting updated versions.

Question 11

How do I implement the Terms once I receive them?

Accepted Answer

We'll deliver your Terms as a formatted document (typically Word and PDF) ready to publish on your website or application. We can also provide guidance on:

• Where and how to display your Terms (registration, checkout, footer links)
• Obtaining user acceptance (checkboxes, click-wrap agreements)
• Version control and effective dates
• Notifying existing users of changes

The goal is to make implementation straightforward and legally sound.

Question 12

What happens after I receive my Terms?

Accepted Answer

Once you approve the final version:

1. We deliver the Terms in your preferred format (Word, PDF, HTML)
2. You publish them on your website/application
3. You update your registration or onboarding flow to present Terms to users
4. Users accept the Terms as part of account creation or continued use

If you have questions about implementation or need minor clarifications, we're available to help. You can also schedule a consultation to discuss enforcement, user disputes, or compliance considerations.

Custom Application Software or
Website Terms of Service

How it works

Form & Checkout

We Draft

Review & Finalize

Why These Terms of Service Work

Account & Acceptable Use

Subscriptions & Billing

Content & IP

Disclaimers & Liability

Changes & Availability

Termination & Aftermath

Join 6000+ Businesses Who Trust Us

Meet Your Expert Team

Tamara

Alicia

Johanna

Ayesha

Geraint

Kyle

Drew

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Antonella

FAQs

Custom Application Software orWebsite Terms of Service