Question 1

What does a custom Data Protection Policy include?

Accepted Answer

Your custom Data Protection Policy will include:

• Principles and lawful bases for processing personal data
• Governance and accountability framework with clear roles and responsibilities
• Records of Processing Activities (ROPA) maintenance procedures
• Data Protection Impact Assessment (DPIA) triggers and workflow
• Data subject rights handling procedures (SARs, rectification, erasure, portability, objection)
• Retention and deletion policies tailored to your business
• Technical and organisational security measures (TOMs)
• Vendor management and processor due diligence requirements
• Training and awareness programme guidance
• Audit and compliance monitoring cadence

Each section is tailored specifically to your business operations, processing activities, and compliance requirements.

Question 2

What's the delivery timeline?

Accepted Answer

Standard delivery is 3 business days from when we receive your completed questionnaire. We email a short questionnaire after checkout to understand your business units, processing activities, systems, and vendors.

If you need your policy faster, you can add Express Delivery (1 business day) for an additional 50% of the base price.

Question 3

Who drafts my Data Protection Policy?

Accepted Answer

Your policy is drafted by licensed UK solicitors with extensive experience in data protection and privacy law. Our team includes:

• Qualified solicitors regulated by the Solicitors Regulation Authority (SRA)
• Specialists in UK GDPR, DPA 2018, and ICO guidance
• Experience across multiple sectors including tech, healthcare, finance, and professional services
• Track record of helping organisations achieve and maintain compliance

You're not getting a template — you're getting a solicitor-drafted policy aligned to your specific processing landscape.

Question 4

How do you gather information about my business?

Accepted Answer

After checkout, we send you a structured questionnaire covering:

• Your business units and departments that process personal data
• Categories of personal data processed (employee, customer, supplier data)
• Lawful bases for each processing activity
• Your current systems and technology infrastructure
• Third-party processors and vendors you use
• Your existing security measures and controls
• Any special category data or international transfers
• Your compliance programme maturity

The questionnaire takes 15-30 minutes to complete and ensures we capture everything needed for a comprehensive policy.

Question 5

Are revisions included?

Accepted Answer

Yes. We include one round of revisions to ensure the policy perfectly matches your needs. If you'd like adjustments after receiving the draft, simply let us know and we'll refine it accordingly.

Additional rounds of revisions can be accommodated if needed.

Question 6

Can I consult with a solicitor about my policy?

Accepted Answer

Absolutely. If you have questions about your policy or need guidance on implementation, you can book a consultation with one of our data protection solicitors.

Consultations are available as a separate service and can cover topics like ROPA completion, DPIA execution, vendor contract reviews, or training delivery.

Question 7

How is this different from a template?

Accepted Answer

Templates are one-size-fits-all documents that require significant editing and often miss nuances specific to your business.

Your custom Data Protection Policy is:

• Drafted from scratch by a solicitor based on your specific processing activities
• Aligned to your exact business model, systems, and vendor relationships
• Written in clear language appropriate for your organisation size and maturity
• Includes specific procedural guidance for your teams
• Reflects your current compliance programme and builds on it
• Addresses your specific risk areas and regulatory requirements

It's the difference between a generic form and a solicitor-crafted document designed for your business.

Question 8

What does this policy cover regarding data security?

Accepted Answer

The policy includes comprehensive security provisions:

• Technical and organisational measures (TOMs) requirements
• Access controls and authentication standards
• Encryption requirements for data at rest and in transit
• Business continuity and disaster recovery expectations
• Incident response and breach notification procedures
• Physical security controls for paper records
• Secure disposal and destruction requirements
• Regular security testing and vulnerability management

All tailored to your organisation's size, complexity, and risk profile.

Question 9

Is this compliant with UK GDPR and ICO guidance?

Accepted Answer

Yes. Your policy is drafted in full compliance with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• ICO regulatory guidance and codes of practice
• Relevant sector-specific regulations (where applicable)

The policy is written in clear, actionable language suitable for staff training and demonstrates your accountability obligations to regulators.

Question 10

What if I need to update my policy in the future?

Accepted Answer

Data protection policies should be reviewed annually or when significant changes occur (new processing activities, new systems, organisational changes).

We can provide policy updates as a separate service when you need them. Many clients return to us for annual reviews or when launching new products/services that involve new data processing.

Question 11

Does this include implementation guidance?

Accepted Answer

Yes. Your policy includes practical implementation notes such as:

• Suggested rollout approach and timeline
• Training topics and target audiences
• Key process owners and responsibilities
• Integration points with existing policies (HR, IT security, etc.)
• Quick-start checklist for compliance leads
• References to supporting documentation you may need (ROPA templates, DPIA forms)

We want to ensure you can actually use and implement the policy, not just file it away.

Question 12

What happens after I receive my policy?

Accepted Answer

After delivery:

1. Review the policy with your leadership and compliance team
2. Request any adjustments (one round of revisions included)
3. We finalize the policy based on your feedback
4. You adopt the policy and begin implementation
5. Train your staff using the training guidance provided
6. Integrate with your existing compliance programme
7. Schedule annual reviews to keep it current

If you need help with implementation, staff training, or ongoing compliance support, we offer additional services to assist you.

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