Question 1

What does a custom services agreement include?

Accepted Answer

Your custom services agreement will include:

• Scope of services and deliverables
• Service levels and performance standards (SLAs)
• Fees, expenses, and payment terms
• Intellectual property ownership or licensing provisions
• Confidentiality and data protection terms
• Liability limitations and indemnification clauses
• Termination rights and obligations
• Dispute resolution mechanisms

Each section is tailored specifically to your business model, services offered, and risk profile.

Question 2

How quickly will I receive my services agreement?

Accepted Answer

Your custom services agreement will be delivered within 3 business days (standard) or 1 business day (with express delivery add-on).

After checkout, we'll email you a detailed questionnaire about your services, deliverables, service levels, and payment structure. Once you complete it, our licensed US attorneys begin drafting your agreement.

Question 3

Who drafts my services agreement?

Accepted Answer

Your services agreement is drafted by licensed US attorneys with extensive experience in commercial contracts and service provider relationships.

Our legal team has:
• 15+ years drafting bespoke agreements for SMEs and startups
• Deep expertise in IP rights, confidentiality, and liability allocation
• Experience across technology, consulting, professional services, and other industries

You're not getting a template—you're getting attorney work product tailored to your needs.

Question 4

How does the information gathering process work?

Accepted Answer

After you complete checkout, we send a smart AI-powered questionnaire to your email that asks about:

• What services you provide and how they're delivered
• Deliverables, timelines, and acceptance criteria
• Service level commitments and performance metrics
• Pricing structure, payment terms, and expenses
• IP ownership or licensing arrangements
• Confidentiality obligations
• Risk allocation and liability caps

The questionnaire adapts based on your answers, ensuring we gather exactly what's needed without overwhelming you. Most clients complete it in 15–20 minutes.

Question 5

How many revisions are included?

Accepted Answer

We include one full round of revisions with every services agreement.

After we deliver the initial draft, you can review it and request changes to scope, deliverables, service levels, liability terms, or any other provisions. We'll incorporate your feedback and deliver a final version.

If you need additional revision rounds beyond the first, we offer them at a reduced rate.

Question 6

Can I consult with an attorney about my agreement?

Accepted Answer

Yes! If you need to discuss specific clauses, negotiate terms with your client, or understand the legal implications of certain provisions, you can book a consultation with one of our attorneys.

Consultations are available as an add-on and can be scheduled at your convenience. Many clients use this for:
• Understanding liability and indemnification clauses
• Negotiating IP ownership vs. licensing
• Structuring payment terms and termination rights

Question 7

Can I structure this as a master services agreement with SOWs?

Accepted Answer

Absolutely. We can structure your agreement as a Master Services Agreement (MSA) that covers your general terms, with individual Statements of Work (SOWs) for each project or engagement.

This approach:
• Avoids re-negotiating standard terms for every project
• Lets you quickly add new clients or projects with a simple SOW
• Provides consistency while allowing project-specific customization
• Is ideal for consulting, professional services, and technology providers

Just indicate in the questionnaire that you want an MSA + SOW structure.

Question 8

What makes this different from a services agreement template?

Accepted Answer

Templates are one-size-fits-none—they include generic language that may not match your services, protect your IP, or allocate liability appropriately.

Our custom services agreements are:
• Drafted by licensed attorneys specifically for your services and business model
• Tailored to your deliverables, service levels, and risk tolerance
• Compliant with US contract law and enforceable in your jurisdiction
• Reviewed by experienced counsel who understand commercial contracting

You're not filling in blanks—you're getting a bespoke agreement designed to protect your business.

Question 9

What specific coverage areas can be included?

Accepted Answer

We can tailor your services agreement to cover:

• Service scope and change control procedures
• Deliverables, milestones, and acceptance testing
• Service levels (SLAs), uptime commitments, and remedies
• Fixed fee, time & materials, or subscription pricing
• IP ownership, work-for-hire, or licensing terms
• Confidentiality and data protection (including GDPR/CCPA if needed)
• Liability caps, indemnification, and insurance requirements
• Termination for convenience or cause
• Warranties, disclaimers, and limitation of liability
• Dispute resolution (mediation, arbitration, or litigation)

Whatever your service model requires, we can build it into your agreement.

Question 10

Is the agreement compliant with US law?

Accepted Answer

Yes. All agreements are drafted by US-licensed attorneys and comply with applicable federal and state contract law.

We ensure:
• Enforceable liability limitations and indemnification clauses
• Proper IP assignment or licensing language
• Compliance with consumer protection and commercial contract statutes
• Appropriate choice of law and venue provisions

If your services involve specific regulatory requirements (HIPAA, SOC 2, etc.), let us know in the questionnaire so we can address them.

Question 11

What if I need to amend the agreement later?

Accepted Answer

We include clear amendment procedures in your services agreement, typically requiring written consent from both parties.

If your business evolves and you need to update:
• Scope of services or deliverables
• Pricing or payment terms
• Service levels or performance metrics
• IP or confidentiality provisions

We offer amendment services at a reduced rate for existing clients. Many changes can be handled via a simple amendment or addendum without redrafting the entire agreement.

Question 12

What happens after I receive the agreement?

Accepted Answer

After you receive and approve your final services agreement:

1. You can immediately use it with clients or service recipients
2. You'll have clear guidance on execution (wet signature, e-signature, or both)
3. We provide a brief implementation guide covering record-keeping and best practices
4. You can book a consultation if you need help negotiating specific terms
5. You can return for amendments or updates as your business grows

The agreement is yours to use unlimited times—no per-use fees or restrictions.

Custom Services
Agreement

How it works

Form & Checkout

We Draft

Review & Finalize

Why This Custom Services Agreement Works

Tailored SOWs & SLAs

Balanced Risk

Clear Deliverables

IP & Confidentiality

Change Control

Amendments & Support

Join 6000+ Businesses Who Trust Us

Meet Your Expert Team

Tamara

Alicia

Johanna

Ayesha

Geraint

Kyle

Drew

Chris

Antonella

FAQs

Custom ServicesAgreement