Question 1

What does a custom Website Design, Software Development & Maintenance Agreement include?

Accepted Answer

Your custom software development and maintenance agreement will include:

• Detailed project scope, deliverables, and milestones
• Development methodology and acceptance criteria
• IP ownership, licensing, and assignment provisions
• Service level agreements (SLAs) for maintenance and support
• Warranties, liability limitations, and indemnification
• Change control and amendment procedures
• Security standards and data handling requirements
• Payment terms, fees, and expense allocation

Each section is tailored specifically to your development project, tech stack, and business model.

Question 2

What is the delivery timeline for my custom agreement?

Accepted Answer

Standard delivery is 3 business days from when you complete our AI-powered questionnaire.

After checkout, you'll receive a detailed questionnaire about your project scope, deliverables, milestones, IP requirements, and service levels. Once you submit your responses, our licensed US attorneys will draft your custom agreement within 3 business days.

Need it faster? Select Express Delivery at checkout to receive your agreement in 1 business day.

Question 3

Who drafts my agreement?

Accepted Answer

Your agreement is drafted by licensed US attorneys with extensive experience in software development contracts, technology law, and commercial agreements.

Our legal team understands both agile and waterfall methodologies, open-source licensing, SaaS models, and modern software development practices. They'll ensure your agreement is legally sound, enforceable, and aligned with industry standards.

Question 4

How does the information gathering process work?

Accepted Answer

After checkout, we send you an AI-powered questionnaire that asks about:

• Your development project scope and deliverables
• Timeline, milestones, and acceptance criteria
• IP ownership requirements and licensing needs
• Maintenance and support obligations
• Service level requirements and uptime guarantees
• Security and confidentiality requirements
• Payment structure and change control processes

The questionnaire is intelligent and adapts based on your responses, ensuring we capture all necessary details efficiently.

Question 5

How many revisions are included?

Accepted Answer

One comprehensive round of amendments is included with your agreement.

After receiving your initial draft, review it carefully and send us all requested changes at once. We'll revise the agreement to incorporate your feedback. This ensures the final document perfectly matches your needs.

For complex projects requiring additional consultation, attorney consultations are available separately.

Question 6

Can I consult with an attorney about my agreement?

Accepted Answer

Yes. While the initial draft includes one round of revisions, we offer optional attorney consultations if you need:

• Explanation of specific clauses or provisions
• Guidance on negotiation strategy
• Advice on complex technical or legal issues
• Additional revisions beyond the included round

Attorney consultations can be added after delivery if needed.

Question 7

How is this different from using a template?

Accepted Answer

Templates are generic and rarely fit your specific situation. Our custom agreements are:

• Drafted specifically for your project, not adapted from a generic form
• Tailored to your development methodology (agile, waterfall, hybrid)
• Aligned with your tech stack and OSS usage
• Reviewed by attorneys who understand your business model
• Compliant with current US law and industry standards
• Properly structured for your IP ownership and licensing needs

You get a professional, enforceable agreement that actually protects your interests.

Question 8

What intellectual property provisions are included?

Accepted Answer

Your agreement will address:

• Work product ownership and assignment
• Pre-existing IP and background technology
• Open-source software usage and licensing
• Third-party components and licenses
• Licensing terms if you're licensing rather than assigning IP
• Moral rights and attribution
• Restrictions on reverse engineering

We'll structure the IP provisions to match your specific needs—whether you're a client acquiring IP, a developer retaining rights, or negotiating a licensing arrangement.

Question 9

Can you include service level agreements (SLAs)?

Accepted Answer

Yes. We can include comprehensive SLAs covering:

• Uptime guarantees and availability targets
• Response and resolution times for support tickets
• Maintenance windows and scheduled downtime
• Performance benchmarks and load requirements
• Monitoring and reporting obligations
• Remedies for SLA failures (credits, termination rights)
• Escalation procedures for critical issues

SLAs are tailored to your specific service model, whether you're providing hosting, maintenance, or ongoing support.

Question 10

Does the agreement comply with current US laws?

Accepted Answer

Yes. All agreements are drafted by licensed US attorneys and comply with:

• Federal contract law and UCC provisions
• State-specific requirements based on your jurisdiction
• Software licensing and IP laws
• Data protection and privacy regulations
• E-commerce and electronic contracting laws
• Professional standards for technology contracts

We stay current with legal developments to ensure your agreement is enforceable and compliant.

Question 11

Can the agreement be amended in the future?

Accepted Answer

Yes. Your agreement will include provisions for amendments and modifications.

Most software development agreements include change control procedures that allow you to:

• Add new features or deliverables via change orders
• Adjust timelines and milestones
• Modify service levels or support terms
• Update pricing for additional work

We can also help with future amendments if your business needs change significantly.

Question 12

Do you provide guidance on using the agreement?

Accepted Answer

Yes. Your agreement delivery includes:

• Clear explanations of key provisions and terms
• Guidance on executing and implementing the agreement
• Recommendations for record-keeping and compliance
• Tips for managing the relationship under the contract

You'll understand not just what the agreement says, but how to use it effectively.

Question 13

What happens after I receive my agreement?

Accepted Answer

After delivery:

1. Review the agreement carefully
2. Submit any requested changes (one round included)
3. Receive your finalized agreement
4. Execute the agreement with your counterparty
5. Keep copies for your records

If you need additional support—like negotiation advice or attorney consultation—we can arrange that separately. You'll have a professional agreement ready to protect your software development project.

Custom Website Design, Software
Development & Maintenance Agreement

How it works

Form & Checkout

We Draft

Review & Finalize

Why This Custom Agreement Works

Scope, Milestones & Acceptance

Warranties & SLAs

IP Ownership & Licensing

Security & Confidentiality

Change Control & Governance

Amendments & Support

Join 6000+ Businesses Who Trust Us

Meet Your Expert Team

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FAQs

Custom Website Design, SoftwareDevelopment & Maintenance Agreement