Question 1

What does a custom Privacy & Cookies Policy include?

Accepted Answer

Your custom Privacy & Cookies Policy will include:

• Personal information collection and use
• Cookies and tracking technologies
• Third‑party services and analytics
• Data storage and security measures
• User rights (access, correction, deletion)
• Overseas data transfers
• Marketing and communications
• Children's privacy protections
• Data breach notification procedures
• Complaints handling process
• Privacy Act 1988 and APP compliance

Each section is tailored specifically to your business model, data practices, and technology stack.

Question 2

How quickly will I receive my policy?

Accepted Answer

Standard delivery is 3 business days, with express delivery available for 1 business day.

After checkout, we send a detailed questionnaire to capture your specific data practices, third‑party services, and tracking technologies. Once you complete it, an Australian lawyer drafts your policy and delivers it within the agreed timeframe.

Question 3

Who drafts my Privacy & Cookies Policy?

Accepted Answer

Your policy is drafted by licensed Australian solicitors with expertise in privacy law, data protection, and the Privacy Act 1988.

Our privacy law specialists have experience across multiple industries and stay current with Australian Privacy Principles, OAIC guidance, and evolving privacy regulations. They ensure your policy is legally compliant while remaining clear and accessible to users.

Question 4

How do you gather information about my data practices?

Accepted Answer

We use an AI‑powered questionnaire that adapts to your business type and data practices.

After checkout, you'll receive a link to complete the questionnaire, which covers:
• Types of personal information collected
• How you use and store data
• Cookies and tracking technologies
• Third‑party services and integrations
• Marketing practices
• Data security measures
• International data transfers

The questionnaire takes 15‑20 minutes to complete and ensures we capture all necessary details.

Question 5

Do you cover Privacy Act and Australian Privacy Principles?

Accepted Answer

Yes. We ensure full compliance with the Privacy Act 1988 and all 13 Australian Privacy Principles (APPs) where applicable to your business.

Your policy will address:
• APP 1: Open and transparent management
• APP 5: Notification of collection
• APP 6: Use or disclosure
• APP 8: Cross‑border disclosure
• APP 11: Security of personal information
• APP 12: Access to personal information
• APP 13: Correction of personal information

Plus all other relevant APPs based on your specific operations.

Question 6

Can you address cookies, analytics, and marketing pixels?

Accepted Answer

Yes. We provide comprehensive coverage of all tracking technologies including:

• First‑party and third‑party cookies
• Session and persistent cookies
• Analytics tools (Google Analytics, Mixpanel, etc.)
• Marketing pixels (Facebook Pixel, Google Ads, LinkedIn)
• Retargeting and remarketing technologies
• Consent mechanisms and opt‑out procedures

We ensure clear disclosure and compliance with Australian privacy requirements for tracking technologies.

Question 7

Are amendments included?

Accepted Answer

Yes. One round of amendments is included in the base price.

After receiving your draft policy, you can request reasonable changes to better reflect your practices or address specific concerns. Your solicitor will incorporate the amendments and provide a finalized version.

Additional amendment rounds are available if needed at an additional cost.

Question 8

Can I book a consultation with the solicitor?

Accepted Answer

Yes. While not included in the base price, you can book a consultation with your assigned solicitor.

Consultations are useful for:
• Discussing complex data flows
• Reviewing international transfer mechanisms
• Understanding implementation requirements
• Clarifying user rights procedures
• Addressing specific compliance concerns

Consultations are charged separately and can be arranged through your client dashboard.

Question 9

What makes this different from template policies?

Accepted Answer

Template policies are generic and often fail to address your specific data practices, creating compliance gaps.

Your custom policy is:
• Drafted by a licensed Australian solicitor
• Tailored to your actual data collection and use
• Specific to your third‑party services and integrations
• Aligned with your business model and industry
• Compliant with current Privacy Act requirements
• Written in clear, accessible language
• Based on your actual technology stack

Templates can't account for your unique cookie configurations, analytics setup, or marketing practices — we do.

Question 10

Do you cover specific areas like user rights and breach notification?

Accepted Answer

Yes. Your policy includes detailed provisions for:

**User Rights:**
• How users can access their personal information
• Procedures for requesting corrections
• Deletion requests and data portability
• Objecting to processing or marketing
• Response timeframes and verification processes

**Breach Notification:**
• When and how you'll notify affected individuals
• Reporting to the OAIC (Office of the Australian Information Commissioner)
• Steps to contain and remediate breaches
• Documentation requirements

All provisions are tailored to your specific operations and comply with APP requirements.

Question 11

What if I need to update my policy in the future?

Accepted Answer

We recommend reviewing and updating your privacy policy:
• When you change data practices
• When adding new tracking technologies
• When integrating new third‑party services
• When expanding to new jurisdictions
• Annually as a best practice

You can order an updated policy through your dashboard. We'll use your previous policy as a starting point and make the necessary amendments based on your changes.

Question 12

What happens after I receive my policy?

Accepted Answer

After receiving your finalized policy:

1. Review the entire document carefully
2. Publish it on your website (typically at /privacy-policy)
3. Update links in your footer, checkout flow, and signup forms
4. If you use cookie banners, ensure they link to your new policy
5. Update any existing consents or opt‑in mechanisms
6. Notify existing users if required under your previous policy
7. Train staff on new privacy procedures

We provide implementation guidance as part of the delivery, including best practices for publishing and maintaining your policy.

Custom Privacy &
Cookies Policy

How it works

Form & Checkout

We Draft

Review & Finalize

Why This Privacy & Cookies Policy Works

Business‑Specific

APP Compliant

Cookie Clarity

Rights & Access

Plain English

Amendments & Support

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Meet Your Expert Team

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Custom Privacy &Cookies Policy